Case Study

Nestlé Continuous Excellence (B): Launching NCE

9 pages
December 2011
Reference: IMD-3-2213

The second case in this four-case series is set in May 2008. Following agreement to implement NCE at the Mirador meeting in July 2007, the NCE global team had developed a model, which it was ready to launch. José Lopez scheduled a two-day Global Operations Conference in Evian, for Nestlé’s technical, supply chain and procurement managers (around 250 people). One day of this meeting was dedicated to the formal launch of NCE to the entire operations community. He wondered how best to structure this event, in order to ensure buy-in and the smooth roll-out of NCE.

Learning Objective

The learning objective of this session is to explore the key success factors for the successful roll-out of a global initiative. This includes how to prepare and structure an event, in order to ensure commitment from managers at the operational levels, as well as the timeframe and scope of the roll-out plan.

Performance Improvement, Quality, Engagement, Bottom-Up, Strategy Deployment, Strategy Roll-out, Matrix Organization
Field Research
© 2011
Available Languages
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