Case Study

ING bank: From disrupted to disruptor

11 pages
November 2017
Reference: IMD-7-1951

This case discusses how ING Bank emerged from near bankruptcy and how it embraced strategic and organizational agility to respond to digital disruption.

Learning Objective
  • Discovering the levers of strategic renewal
  • Discussing strategy simplification
  • Designing and implementing a digital strategy
  • Introducing organizational agility
Digital Transformation, Strategic Renewal, Strategic Agility
ING Group, Finance and Insurance, Banking
Published Sources
© 2017
Available Languages
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