Worldwide, there is no parallel comparison to China’s Tencent Holdings. The $22 billion tech giant is a collective answer to Facebook, WhatsApp, Spotify, Kindle, Skype, Pinterest, Apple Pay and others. This case explains how Tencent built a digital platform business from scratch over a period of nearly two decades. Undoubtedly, it gained significant benefits from being an early mover in developing a massive one-billion-strong user base on its gaming and messaging platforms. However, what is exceptional about Tencent is that it has been able to successfully monetize its social audience at scale – a tough challenge for most digital platform companies. Tencent’s double digit growth boosted investor confidence that the company would continue to tap the spending power of its users while leveraging the growth potential of its still-nascent advertising and payments businesses. Could the most valuable company in Asia, continue to meet shareholder expectations in 2017 and beyond?
Learning Objective
- To illustrate the organizational challenges in large,
- Understand the platform business model compared to the traditional pipeline business model
- Recognize how network effects create value on a platform
- Examine the three types of value that digital disruptors deliver – cost value, experience value and platform value
- Comprehend the challenges in monetizing platforms effectively
Keywords
Finance, Gaming, Online Gaming
Settings
Asia, China
Tencent, Information Technology, Internet, Information Technology, Social Networking
2016 - 2017
Available Languages
English
Related material
Teaching note
IMD case studies are distributed through case clearing houses. In order to browse the collection and purchase copies please visit the links below.
Copyright Information
IMD retains all proprietary interests in its case studies and notes. Without prior written permission, IMD cases and notes may not be reproduced, used, translated, included in books or other publications, distributed in any form or by any means, stored in a database or in other retrieval systems. For additional copyright information related to case studies, please contact Case Services.