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Case Study

Murphy's law and the crisis at Jurassic Oil Company

By Ulrich Steger and Richard Mcerlean

8 pages

August 1998

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Reference: IMD-2-0076

Murphy’s Law: What can go wrong will go wrong. Charles Cotter is a new manager at Jurassic Oil’s headquarters. One day he arrives at work to find protesters are protesting the killing of birds at Jurassic’s refineries. Cotter is in charge of fixing the problem. He has to find a solution to the problem before his CEO “Ivan the Terrible” returns from a business trip. He’s on his way. In the meantime Cotter must negotiate a deal with John Evans, the tough director of PFAR, an animal rights interest group. Time is running out, what should Cotter do? (This case, written in the first-person narrative, is entirely fictitious).

Keywords

Protest, Crisis, Decision, Oil, Corporate Sustainability Management

Settings

United States of America
Nov. 7th, 1997

Type

Generalized Experience

Available Languages

English

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