Case Study

Ideo's Tech Box: The crystallization of experience

9 pages
December 2003
Reference: IMD-3-1240

Building a corporate memory around experiences is difficult, but necessary, when you are in the business of trying to move faster and smarter than your competitors by using lots of experiments to learn more and then leveraging this learning into a corporate asset. IDEO, one of the world’s leading design houses, has addressed this challenge by adopting the “Tech Box” system to both collect experiences in a tangible form, and then share them across their global corporate organization in a consistent and reliable fashion.

Design, Knowledge Management, Prototype, Knowledge Brokering
United States of America
21st Century
Field Research
© 2003
Available Languages
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