The four types of questions leaders should be asking

Assortment optimization presents a complex challenge for retailers, as it depends on numerous decision factors. Changes in assortment can result in demand redistribution with multi-layered consequences. This complexity is even more pronounced for ...

Understanding conflict in family businesses is a complex but essential study area for practitioners and academics. To enhance theoretical precision and provide practical insights, this article presents a comprehensive framework of family business ...

CR Beer’s bold bet under CEO Hou Xiaohai reshaped the brand—shifting from mass-market to premium innovation and Baijiu diversification.

Discover the 6 key skills all Chief Diversity Officers must have to lead DE&I strategy, drive business results, and create lasting organizational change.

Apple’s ‘Evil Steve’ test sets the standard for digital persuasion ethics in today’s AI and data-driven world.

Letting go to grow. Coaching empowered his entrepreneurship journey, transforming stress into sustainable leadership and more empowered leadership.

Increasingly, employers are supporting neurodiversity with employees and unlocking potential through recognizing the benefits that neurodivergent talent offers.

Discover how family dynamics in retirement can affect your closest relationships – and what to do about it.

This note provides a comprehensive framework for understanding and developing the core interpersonal processes essential for effective leadership. It identifies and explores seven key processes: Communication, Visioning, Alliance Building, Persuasion, Exercising Power, Negotiation and Conflict Management. Each process is examined in detail, along with its supporting skills and practical applications. The note emphasizes how these processes interconnect and build upon each other to create a robust leadership framework. Communication establishes a foundation of trust and clarity, which enables visioning to align teams toward common goals. Alliance building creates strategic partnerships that support the vision, while persuasion deepens these alliances. Power leverages these relationships to direct resources and maintain momentum, negotiation harmonizes diverse interests, and conflict management ensures disagreements don't disrupt progress. The note also identifies five core supporting capabilities that enable effective engagement in these processes: Mindful Presence, Emotional Intelligence, Communication Mastery, Strategic Thinking and Adaptability. These capabilities form a progressive framework that allows leaders to navigate complex situations, connect meaningfully with others and make informed strategic decisions. Comprehensive and practical, this note serves as both a theoretical framework and an actionable toolkit for leaders seeking to enhance their interpersonal effectiveness. It includes an extensive reading list organized by process, providing resources for deeper exploration of each area.

Despite global gains, push back on gender equality means progress highlights progress. Silke Mischke explores how we can pick up the pace.