Case Study

Thinking outside the box in talent development: Inter-company employee exchange (B)

8 pages
December 2010
Reference: IMD-4-0305

KUALA LUMPUR, February 2009: The third Leadership Development Circle for the CEOs and HR heads of the 20 Malaysian government linked companies (GLCs) was only one week away. One of the hot topics at this forum was the status and future of the talent exchange program. Fifteen promising managers (talents) had been in their new jobs for eight months now and it was time to evaluate the program, and devise a plan to expand it for the future. Tan Sri Azman, CEO of Khazanah Nasional Berhad (KNB) – which not only owned most of the participating companies but also served as the secretariat of the exchange program – had already announced the goal of ramping up the program, so that the next batch in June would include 50 talents! There had already been some failures – one talent had dropped out of the exchange and it was not clear whether shortcomings in the program itself had had any bearing on his decision. One of the strong supporters of the program, the HR head of Celcom Hilmi Harun, was well aware that some talents were dissatisfied with the program. He saw lots of room for improvement, especially in the communication of the program’s goals.

Learning Objective

How to manage the expectations of talent development; illustrate the usefulness of the concept of Secure Base Leadership; understand how managers can learn from their own mistakes.

Keywords
Leadership, Talent Development, Positive Feedback, Engagement, Finance, Banking, Organizational Behavior
Settings
Malaysia
2009-2010
Type
Field Research
Copyright
© 2010
Available Languages
English
Case clearing houses
IMD case studies are distributed through case clearing houses. In order to browse the collection and purchase copies please visit the links below.

The Case Centre

Cranfield University

Wharley End Beds MK43 0JR, UK
Tel +44 (0)1234 750903
Email [email protected]

Harvard Business School Publishing

60 Harvard Way, Boston MA 02163, USA
Tel (800) 545-7685 Tel (617)-783-7600
Fax (617) 783-7666
Email [email protected]

Asia Pacific Case Center

NUCB Business School

1-3-1 Nishiki Naka
Nagoya Aichi, Japan 460-0003
Tel +81 52 20 38 111
Email [email protected]

Contact

Research Information & Knowledge Hub for additional information on IMD publications

Discover our latest research
IMD's faculty and research teams publish articles, case studies, books and reports on a wide range of topics