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    Case of the month

    Switzerland’s Bossard Group: Increasing the productivity of customers

    Founded in 1831, Bossard is a leading global provider of product solutions and services in industrial fastening and assembly technology. “Proven productivity” permeates all levels and activities and serves as a guiding principle: How do you increase the productivity of customers?

    Early adoption of AI has helped the company transition from product-centrism to a services and solutions approach to customers, and has resulted in significant revenue growth.

    Stefan Michel
    February 2025
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    Carlos Cordon
    Carlos Cordon

    Professor of Strategy and Supply Chain Management

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    elea Professor of Social Innovation and Dean of the IMD EMBA program

     

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