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Case Study

Unilever Food Solutions journey (D): Progress and lessons learned

By Thomas W. Malnight and Tracey S. Keys

4 pages

March 2007

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Reference: IMD-3-1779

This case series follows the journey of Unilever Foodsolutions and its President Diego Bevilacqua over a 4 year journey to build a “formidable force in foodservice.” The D case highlights the key events and actions, as the Unilever Foodsolutions organization really starts to work together and deliver much improved results. It also sets out the key lessons Diego shares from his time leading the journey.

Learning Objective

The case series is designed to introduce the concepts of strategy as a journey, and the need to engage a team/organization emotionally as well as intellectually in order to build commitment to a shared strategy. This underpins the must-win battle approach. It also highlights the need for leadership if the hurdles in the journey to transforming an organization are to be overcome.

Keywords

Top Team-building, Must-win Battles, Merger, Acquisition, Change, Food Services

Settings

2001-2005

Type

Field Research

Available Languages

English

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This case study is part of a series

Unilever Food Solutions journey (A): Taking on a new challenge
Unilever Food Solutions journey (A1): The must-win battle event – starting the journey
Unilever Food Solutions journey (B): Reality sets in
Unilever Food Solutions journey (C): Rebuilding the team
Unilever Food Solutions journey (D): Progress and lessons learned

This case study is part of a series

Unilever Food Solutions journey (A): Taking on a new challenge
Unilever Food Solutions journey (A1): The must-win battle event – starting the journey
Unilever Food Solutions journey (B): Reality sets in
Unilever Food Solutions journey (C): Rebuilding the team
Unilever Food Solutions journey (D): Progress and lessons learned

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