Case Study

Four generations of the Owens family (A)

10 pages
March 2005
Reference: IMD-3-1492

This case series follows the Richard Owens family through nearly one hundred years of evolution and change. The A-case describes how the family business started with one grocery store in 1906 and, by 1974, had grown into a large private enterprise that included supermarkets, liquor stores and real estate. While competitors could not seem to stop the Owens family business, fractured family relationships and rivalries caused significant problems. In 1974, the conflict came to a head and the firm was split into three, one business line for each sibling.

Succession, Change, Retail
Consumer Services, Retail
Field Research
© 2005
Available Languages
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