Case Study

Deutsche Bank: Measuring employee retention

10 pages
November 2001
Reference: IMD-3-0909

In the 21st century, knowledge workers are becoming more scarce. Retaining them in the organization has become a more important task for management. Actively managing the risk of turnover of key knowledge workers is an issue that Deutsche Bank has addressed by investing in developing of a commitment indicator. Will this indicator be used by Deutsche Bank management to avoid losing key people and their associated knowledge?

Retention, Commitment, Employee Satisfaction, Banking
Field Research
© 2001
Available Languages
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