Preparing talent for the future
In a world of accelerating digitalization and AI, Schindler has long believed that preparing people for what comes next is just as important as any scientific breakthrough. Before stepping down, he and his team were already exploring the core skills that would be needed for the future.
“We knew we could not predict the future, but what we could do was be prepared. There are futures and multiverses, depending on which door we open, that will unfold. It is really important, then, when we talk about capabilities – leadership capabilities, as well as the capabilities of the people in the lab and in the workforce – for those futures,” Schindler noted.
“We wanted to move to what we called a multilingual, or at least bilingual, model of our workforce,” he added. “It was no longer sufficient to be a great scientist. You also needed to be digitally savvy. And, in some cases, even trilingual: digital, science, and entrepreneurship.”
This required investment in training, hiring, and culture. “We sent thousands of our people through education and training as well as hiring new people into our organization,” he said. “Most of them joined us because of the purpose. They wanted to put their skills to work to make medicines and to serve people.”
Embedding diversity, equity, and inclusion
Schindler is clear that innovation depends on diversity of thought – and that leaders must be intentional in cultivating it. “Diverse teams are more innovative. There’s data for this,” he said. “But sometimes they’re also harder to lead because there are diverse opinions in there. You need to integrate those.”
This, he says, starts with a core belief. “You get to better innovation levels and make better products by integrating diversity of thought, experience, and background.”
This continues with action. “With my own leadership team, I went through a learning journey on diversity and inclusion,” he recalled. “We learned about our own personal biases, our privileges, and our actions. I had a reverse mentor who reflected on what he saw from me. It was sometimes uncomfortable, but for each team member, it was a major stepping stone.”