The risks of ‘knowing it all’
Jan was used to having the last word as a successful Chief Financial Officer (CFO),and didn’t heed a serious and prescient warning from a team member much to the cost of the...
Communication
An unlikely icon – Why no one foresaw the impact of the ‘thumbs up’ button
We click on the ‘like’ button seven billion times a day, but the tech pioneers who came up with the idea never saw its true potential. The best innovations are messy, serendipitous,...
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Inclusive communication: how to overcome the fear of saying the wrong thing
To create a truly inclusive culture, be conscious of how language and imagery are being used in your organization and provide guidance to help employees overcome their fear of getting things wrong....
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How to use AI for business communication
Collaboration between humans and new forms of artificial intelligence (AI) are creating opportunities for considerable improvements in written communication. But to do so successfully, business executives must learn to strike a balance...
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Checklist: Are you demonstrating strategic thinking to your advantage?
Strategic thinking is key to career advancement – but communicating it to others is just as important. Ask yourself these 10 questions to find more ways to demonstrate your strategic abilities to...
The language of business: Crafting a sustainable future
In our fast-paced business world, the language we use paints a vivid picture of our values, priorities, and even our foresights. Words are not merely expressions but rather signifiers that shape realities,...
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