Communicate with impact: it’s worth it, says L’Oréal HR boss
L’Oréal North America’s CHRO Stephanie Kramer tells us what HR can learn from the rest of the business....
Communication
An unlikely icon – Why no one foresaw the impact of the ‘thumbs up’ button
We click on the ‘like’ button seven billion times a day, but the tech pioneers who came up with the idea never saw its true potential. The best innovations are messy, serendipitous,...
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How to build trust in high-stakes conversations: 3 lessons from military experienceÂ
From the war room to the boardroom, tensions run high when decisions have profound consequences. Trust often emerges as a linchpin for success in these high-stakes conversations. But what exactly is trust...
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