
How to process feedback without getting defensive
You need feedback to fuel leadership growth, but it can feel hard and awkward to receive. Here are four essential tips to turn input into opportunities to learn and grow, without getting...

by Shelley Zalis Published August 12, 2025 in Leadership • 4 min read • Audio available
When the pace of change seems to be turbo-charged, a new framework for leadership is urgently needed. Image: Ian Taylor/Unsplash
We’re not navigating a new world order. We’re leading through a new world (dis)order. From global conflicts and climate disruption to economic volatility and digital acceleration, every system we rely on is being stress-tested. Change is no longer linear but exponential. In a world evolving at warp speed, traditional leadership models are struggling to keep up.
The future isn’t business-as-usual; it’s business-as-possible. We need a new blueprint designed for complexity, fueled by adaptability, and powered by human connection. This is the era of exponential leadership where bold vision meets intentional design to drive innovation, resilience, and sustainable growth.
At The Female Quotient, we’ve always believed in evolving how we lead. We started with conscious leadership, raising awareness, and making the invisible visible. Then we moved into brave leadership, choosing action over observation and possibility over status quo. Now, the moment demands a bold reimagination. We call that exponential leadership: rewriting the rules, redesigning the systems, and reshaping the narrative.
It’s about anticipating the future and designing differently. That takes visionary thinking, the courage to build what’s never existed, and a deep belief that people – our employees, customers, and communities – are the greatest source of strength and possibility.
Exponential leadership is a methodology as much as a mindset. It comes to life in three ways:
Across industries, leaders are putting these principles into practice. At Microsoft, Satya Nadella transformed a legacy tech company into a platform for continuous innovation. He said it best: “In a world where every company is a software company, we must adopt a mindset of continuous innovation.” This is visionary thinking in action, reimagining the role of a technology company and designing for continuous transformation.
Delta Air Lines is rewriting the way we think about talent. CEO Ed Bastian connected workforce evolution directly to business performance: “It’s not just the right thing to do; it drives better outcomes,” he noted. Through skills-first hiring and apprenticeship models, Delta is building a more agile, future-ready pipeline. That’s intentional design, structuring talent systems to expand access, equity, and agility.
At Cisco, Chuck Robbins embedded innovation into the operating system by investing in inclusive leadership, psychological safety, and the power of diverse perspectives. As he put it, “You cannot argue with the fact that a diverse workforce is better. There’s too much business value.” Cisco weaves inclusive leadership into its operating DNA, strengthening creativity, trust, and collaboration. This is a human-centric strategy, empowering people as the engine of growth and innovation.
When Marriott International faced external social pressures, CEO Anthony Capuano reaffirmed the company’s commitment to its values: “We welcome all to our hotels and we create opportunities for all, and fundamentally those will never change.” The message resonated with more than 40,000 employees because when your values are clear, they unify your team and future-proof your culture. This is exponential leadership at the intersection of all three principles: vision, design, and human connection.
AI systems trained on broader, more inclusive data sets are delivering smarter, safer, and more ethical results. Healthcare technologies designed with women’s biology and life stages in mind are saving lives and raising the standard of care. Consumer brands across finance, tech, and beauty that reflect broader identities are earning deeper loyalty and driving faster growth. When organizations lead with adaptability, intentionality, and humanity, they withstand disruption and shape the future.
Here’s the real unlock: the best business decisions come from teams that reflect the real world. To get there, we need to cast the widest possible net – not to meet a quota, but to access the strongest, most innovative talent available. Exponential leadership means removing barriers, expanding opportunity, and designing systems where the best ideas and brightest minds can rise. When your teams mirror your customers, you unlock better insights, faster innovation, and stronger performance.
This is not a compliance issue; it’s a path to competitive advantage, relevance, growth, and future-proofing your business. Representation is the catalyst, and exponential leadership is the strategy.
The leaders who will define this next era aren’t protecting the status quo; they’re designing the future with vision, intention, and heart. The question isn’t if disruption is coming because it’s already here. The real question is: will you lead the evolution?

Founder and CEO of The Female Quotient
Shelley Zalis – CEO, Founder, and “Chief Troublemaker” of The Female Quotient – is an entrepreneur, three-time movement maker, and advocate for reshaping the workplace for the modern era. She is redefining leadership and challenging outdated systems.
At The FQ, Zalis built the largest global community of women in business across 30 industries in more than 100 countries. Previously, she transformed market research by founded OTX, later selling it to Ipsos. She co-created #SeeHer, championing accurate portrayals of women and girls in media.
A LinkedIn Top Voice and contributor to TIME and Forbes, Zalis’ accolades include the Global Leaders 50 List and Fast Company’s Brands That Matter.

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