The traditional e-commerce model is on its last legs. In a disrupted luxury landscape, brand leaders are shifting focus to unified commerce, hyper-personalization, and deeper digital storytelling to completely reinvent the customer experience of a medium that has not changed since the mid 1990s.
Natalia Wallenberg of Ahold Delhaize describes how one of the largest retailers in Europe is tackling the upskilling dilemma.
How CR Beer, the brewer of Snow beer and the exclusive Chinese partner of Heineken, redefined its legacy by shifting from mass‑market volume to premium innovation and Baijiu diversification under the bold leadership of CEO Hou Xiaohai.
Magdi Batato, a former Nestlé executive, has spent over three decades shaping global supply chains and operations in one of the world’s largest food and beverage companies. In his new role at IMD, he explains how supply chain leadership must evolve in an increasingly complex business environment.
Audemars Piguet CEO Ilaria Resta is placing circular leadership at the heart of her transformation strategy – bringing a bold, human-centered approach to one of Switzerland’s most storied watch brands, blending tradition with innovation, and reshaping luxury around empathy, empowerment, and enduring impact.
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