The pros and cons of catering
Most of us ‘cater’ to others in certain social and work situations. But is this effective leadership behavior? Jennifer Jordan lays out the pros and cons of catering....
Brain Circuits
So, you’re facing a boycott. But will it hurt you in the long run?
In the age of Culture Wars, companies can easily trigger backlashes from customers in response to their actions or the behavior of their leaders. But will such reactions cost them in the...
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How to resolve the five trade-offs of AI
The democratization of AI can bring great productivity and efficiency gains, but it also poses significant risks. Michael R. Wade, Sarah E. Toms, Amit M. Joshi, and Michael D. Watkins identify five key strategic tensions...
Are you reading me? 10 key lessons from the cyber-attack on the British Library
When the British Library fell victim to a major ransomware attack it adopted a policy of full transparency. Here are 10 vital lessons businesses can learn from the incident – especially if...
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