In an age dominated by data, it would be easy to dismiss human intuition as soft, vague, or irrational. Research by the Economist Intelligence Unit in 2014 into how C-suite executives make important decisions revealed a different picture. There was roughly a three-way split between intuition and experience (30%), data and analytics (29%), and advice from others (28%). In our work with executives, we find a similar pattern.
It’s not just in business that intuition comes to the fore. The former world chess champion Garry Kasparov said, “Intuition is the bedrock of our decision-making, especially in the quick-fire decisions that make up our daily lives.” And even at the highest level of human achievement, researchers have found that Nobel Prize-winning scientists rely on intuition to guide their work. As one laureate put it, “the intuition comes first; the logic comes after to explain it.”
Business decisions are often made in environments that are volatile, uncertain,…