
Why leaders should learn to value the boundary spanners
Entrepreneurial talent who work with other teams often run into trouble with their managers. Here are ways to get the most out of your ‘boundary spanners’...
by Tomoko Yokoi Published September 24, 2024 in Brain Circuits • 4 min read
Technological innovation, advances in remote work, and changed post-pandemic priorities have led to companies hiring senior talent to occupy key leadership roles on a part-time basis. Known as “fractional leaders”, such individuals, who blend strategic and functional leadership with a hands-on approach, typically offer their services to startups and SMEs. This enables organizations to benefit from key leadership skills without the expense and commitment of full-time hires and provides senior execs with new opportunities and career flexibility.
Answer: Fallacy. Power asymmetries often make it hard for employees, regardless of how senior, to tell the CEO what they need to hear. By contrast, fractional leaders are better placed to speak truth to power and have a greater readiness to initiate difficult conversations, offering CEOs a different dynamic and bringing a broader, more independent perspective to the business.
Answer: Fallacy. Integrating a fractional leader into your organization requires consideration and planning. While there are similarities to full-time hiring, the unique dynamics of fractional engagements require key conversations with any new hire to address specific needs and expectations, ensure seamless integration, and foster an effective partnership.
Answer: Fact. Fractional work starts with understanding the work to be accomplished, not by defining the role to be filled. To do this, ask:
And remember to ensure a good fit between the organization and the new hire. Both parties should set and manage expectations regarding the role, its responsibilities, and how it might evolve with the organization’s growth. It’s particularly helpful to discuss the endpoint of the fractional relationship before it even begins.
Lastly, both parties should be sure to maintain an effective relationship. A successful fractional relationship demands mutual active management and intentional effort. Fractional leaders must be deliberate in structuring their time and setting clear boundaries with clients to ensure a focus on essential tasks.
This checklist will help both parties follow good practice:
Ultimately, a successful fractional engagement is built on transparency and trust. Adopting an approach of over-communication can pre-empt potential misunderstandings and align expectations.
How Part-Time Senior Leaders Can Help Your Business
Five trends that are reshaping the four Bs of talent management
Is the single CEO leadership model still fit for purpose?
Making the most of your team’s combined talents
Death of the role: Designing work to attract, retain, and select talent in a dynamic world
Researcher, TONOMUS Global Center for Digital and AI Transformation
Tomoko Yokoi is an IMD researcher and senior business executive with expertise in digital business transformations, women in tech, and digital innovation. With 20 years of experience in B2B and B2C industries, her insights are regularly published in outlets such as Forbes and MIT Sloan Management Review.
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