
Why leaders should learn to value the boundary spanners
Entrepreneurial talent who work with other teams often run into trouble with their managers. Here are ways to get the most out of your ‘boundary spanners’...
by George Kohlrieser Published October 27, 2023 in Brain Circuits • 4 min read
Leading in times of crisis can be very challenging. Just because you are in a leadership role doesn’t mean you’re not experiencing fear, anxiety and worry. However, you need to be able to manage these emotions and be a model of resilience to best help your team navigate tough terrain.
If you are in a negative state, one in which you are filled with discouragement and fear, you are not going to be able to lead others effectively.
First, pause to take control of yourself. Focus on what you can learn from a difficult situation. Don’t dwell on the negative or what could go wrong.
Being a psychological hostage means that your emotions are controlled by the event or thing that’s happening around you, meaning that the situation can quickly spiral out of control. As a psychological hostage, you feel powerless, even when you are not.
Taking time to focus on what is happening in the moment will help you to handle even the worst situations and their consequences.
The mind’s eye is directed to a large extent by emotions. So, whether you are feeling grief and fear or sadness or anger, you need to take deep breaths and find a way to come back to a state of authentic joy.
Guiding your mind’s eye means being able to look at perception, or what you call reality, and see beyond the obvious.
If you focus on bad things that are happening and the negative talk and fears that surround your situation, it is easy to get discouraged or filled with fear.
You can easily do this simply by focusing on the present. You don’t want to be in denial; we need to acknowledge that there are threats and there is a crisis. But you have to manage the perceptions and focus on what is really unfolding.
To manage your mindset and your emotions and come back to the idea of playing to win, you need to see beyond what your eye can see. This is the power of the mind’s eye. There are always opportunities out there. Good things will happen to you again. you can find meaning and purpose in what is happening. Even in the most catastrophic situations, there is something you can learn. Focusing on that will help you start to see the possibilities.
Managing yourself is a leadership process. As you come out of a crisis, give yourself credit for having weathered the storm: it makes you a stronger person and one better able to model emotional resilience for your team
Care to Dare: Unleashing Astonishing Potential Through Secure Base Leadership by George Kohlreiser, Susan Goldsworthy, and Duncan Coombe
Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others, and Raise Performance by George Kohlrieser
Distinguished Professor of Leadership and Organizational Behaviour at IMD
Professor of Leadership and Organizational Behavior at IMD and Director of the High Performance Leadership program, the Advanced High Performance Leadership program, and the Inspirational Leadership program. He serves as a consultant to several global companies including Accenture, Amer Sports, Borealis, Cisco, Coca-Cola, HP, Hitachi, IBM, IFC, Jaeger-LeCoultre, Morgan Stanley, Motorola, NASA, Navis, Nestlé, Nokia, Pictet, Rio Tinto, Roche, Santander, Swarovski, Sara Lee, Tetra Pak, Toyota, and UBS.
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