
Why leaders should learn to value the boundary spanners
Entrepreneurial talent who work with other teams often run into trouble with their managers. Here are ways to get the most out of your ‘boundary spanners’...
by Sameh Abadir, Salvatore Cantale Published March 21, 2022 in Brain Circuits • 2 min read
Corporate deal making can be a cutthroat operation – but it also requires diplomacy and finesse, so it’s critical to assemble the right team to get the job done. The team that works like a well-oiled machine in the office on regular business may not be the team you want to make the best deal for your company. You need to look for people who have specific strengths that complement each other.
Here are four questions to ask as you assemble your negotiating team.
Do you have a quiet interpreter?
Do you have someone who is gifted at reading and decoding signals from non-verbal communication? They will play a valuable role in reading the temperature of the room, and advising where the other parties may seem vulnerable, or if your team is pushing too hard.
As a leader, view your negotiations as a team sport and you are the coach. Decide who is best equipped to handle specific aspects of the negotiation, and allocate tasks accordingly.
Have you resolved disagreements?
Sometimes even the best teams have diverging interests. Before you take your team to the negotiating table, you need to confront any issues that may be affecting the team to ensure you are united behind a common goal.
Have you thought about eliminating certain players?
You need people who can nurture relationships across stakeholder groups, which sometimes means excluding people who may be top performers in other areas. If someone has indicated they may not be able to successfully compromise in certain areas where flexibility is needed, you may want to bench them for the day.
Have you scheduled time to practice?
Just like in sports, corporate teams need to practice, ensuring high performance on game day. Role-playing the negotiation can help uncover issues that may arise and derail the process. For instance, people can become emotional and give away crucial information that weakens your bargaining position. Practicing ahead can help diffuse this.
Further Reading:
Negotiation techniques for a global dealmaking frenzy by Salvatore Cantale and Sameh Abadir
Adjunct Professor of Leadership and Negotiation at IMD
Sameh Abadir is Adjunct Professor of Leadership and Negotiation at IMD. He advises companies on negotiations and runs negotiation workshops in English, French and Arabic. He has recently directed custom programs for Emirates Nuclear Energy Corporation, Jerónimo Martins, ArcelorMittal, and Merck, and he is Director of IMD’s Crisis Management online program. He was Co-Director of IMD’s signature program Orchestrating Winning Performance (OWP) and is Co-Director of IMD’s Negotiating for Value Creation (NVC) open programs.
Professor of Finance at IMD
Salvatore Cantale is Professor of Finance at IMD. His major research and consulting interests are in value creation, valuation, and the way in which corporations structure liabilities and choose financing options. Additionally, he is interested in the relation between finance and leadership, and in the leadership role of the finance function. He directs the Finance for Boards, Business Finance, and the Strategic Finance programs as well as the Driving Sustainability from the Boardroom program and the newly designed Bank Governance program.
July 3, 2025 • by Eric Quintane in Brain Circuits
Entrepreneurial talent who work with other teams often run into trouble with their managers. Here are ways to get the most out of your ‘boundary spanners’...
July 2, 2025 • by Susan Goldsworthy in Brain Circuits
When we feel stressed, we’re more likely to operate from a place of fear and fall back on a mindset that is fixed, judgmental, and focused on polarities – behaviour that soon...
July 1, 2025 • by Gopi Kallayil in Brain Circuits
Artificial intelligence is perhaps the most far-reaching technology ever created. Google’s AI business strategist Gopi Kallayil recommends asking yourself three key questions regarding your business strategy and identifies three AI capabilities you...
June 30, 2025 • by Sunita Sehmi in Brain Circuits
Many leaders feel compelled to motivate their teams to perform by being highly solutions-focused – but learning rather than directing often leads to better results. Consult the following checklist to guage whether...
Explore first person business intelligence from top minds curated for a global executive audience