
Why leaders should learn to value the boundary spanners
Entrepreneurial talent who work with other teams often run into trouble with their managers. Here are ways to get the most out of your ‘boundary spanners’...
by Joep de Caluwé Published May 30, 2025 in Brain Circuits • 3 min read
You may feel like you’re innovating because you have all the trappings of an innovative environment – but you may be no closer to creating meaningful change or new value for your customers.
Innovation efforts need to be totally aligned with your core business strategy. This is about building relevant new business ideas with a focus on creating tangible value, not experimentation for experimentation’s sake.
If people with an entrepreneurial mindset are “siloed’ away from colleagues, the culture is likely to shift more and more towards the typical corporate culture – the opposite of what you’re trying to achieve. You need to create an environment that nurtures entrepreneurial thinking while maintaining strategic focus.
Like every other strategic aim, you need clear objectives for your innovation efforts. Innovation must have a real P&L impact, with metrics to evaluate what success looks like.
If you’re celebrating heroes, it suggests you don’t have a system for innovation in place and your approach is haphazard. Companies don’t celebrate every marketing campaign or other business initiative. Why should innovation be the exception? Instead, build a system for strategic value contribution using a fact-based, methodical approach.
1. Is your strategy based on “random” experimentation?
2. How do your innovation activities relate to your core organizational mission?
3. Do you have a dedicated innovation lab staffed by people who rarely integrate with senior leadership and others?
4. Do you set clear financial targets for your innovation efforts?
5. How do you measure success?
By busting the myth of the innovation hero and embracing a more strategic, fact-based approach, companies can unlock their true innovative potential, find competitive advantage, and achieve sustainable growth.
Joep de Caluwé is an Executive MBA alumnus from IMD, and an international marketing executive who has driven business results at the intersection of technology and consumer insights across various industries.
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