Why leaders should learn to value the boundary spanners
Entrepreneurial talent who work with other teams often run into trouble with their managers. Here are ways to get the most out of your ‘boundary spanners’...
Brain Circuits
How much do you know about negativity bias?
We are all impacted by negativity bias. But do you know what it is? Take this short quiz to test your knowledge and find ways to counterbalance its impact.
1. What exactly is negativity bias?
a) A stock-picking strategy of looking for loss-making companies that are undervalued by the market.
b) The tendency to empathize more with people who are suffering misfortune.
c) The tendency to be affected more strongly by negative events than positive ones.
Answer: (c). Negativity bias is a strong human tendency. Typically, it takes four positive experiences to equal the impact we feel from a single negative one. Critical (corrective) feedback, for example, has a much greater impact on most of us than reinforcing (positive) feedback.
2. What’s the best way to give corrective feedback?
a) By using the ‘sandwich model’ – give reinforcing feedback first, then corrective, then reinforcing again.
b) By giving it immediately after reinforcing feedback.
c) By putting space between reinforcing and corrective feedback.
Answer: (c). Putting space between reinforcing and corrective messages is the most effective way to give feedback. The sandwich model tends to be ineffective because, rather than properly taking in the reinforcing feedback, your mind is anticipating the negative message you know is coming next. The model is designed to help people ‘swallow’ corrective feedback, but negativity bias means it lands with four times the intended impact.
3. How can you counteract negativity bias?
a) Through physical exercise.
b) By talking to someone.
c) By switching your focus through gratitude.
Answer: All of the above. Exercise can interrupt the cycle of negative emotions during moments of heightened stress by moderating cortisol levels, so go for a run or a brisk walk (or just stand up against the wall and stretch) to release pent-up energy and change your mindset. And talking to someone you trust to get another perspective will help you see if you’re being too negative – but make sure it’s someone who’s not in the same situation as you, otherwise you end up reinforcing each other’s gloom and doom! Finally, building the simple habit of gratitude not only lessens the strength of negativity bias but contributes to better mental health and well-being generally.
Key takeaway
Like all cognitive biases, negativity bias is automatic and pre-conscious. When you know how it works, you can consciously remind yourself what’s going on in your brain and override it.
Authors
Related
How to prevent employee burnout through a growth mindshiftÂ
When we feel stressed, we’re more likely to operate from a place of fear and fall back on a mindset that is fixed, judgmental, and focused on polarities – behaviour that soon...
How can AI enable your business strategy?Â
Artificial intelligence is perhaps the most far-reaching technology ever created. Google’s AI business strategist Gopi Kallayil recommends asking yourself three key questions regarding your business strategy and identifies three AI capabilities you...
Tell me more: how to boost your leadership skills by learning instead of directingÂ
Many leaders feel compelled to motivate their teams to perform by being highly solutions-focused – but learning rather than directing often leads to better results. Consult the following checklist to guage whether...