
Why leaders should learn to value the boundary spanners
Entrepreneurial talent who work with other teams often run into trouble with their managers. Here are ways to get the most out of your ‘boundary spanners’...
by Merete Wedell-Wedellsborg Published September 25, 2024 in Brain Circuits • 3 min read • Audio available
a) They know how to suppress tension and avoid discomfort and conflict.Â
b) The members don’t shy away from task or relationship conflicts.Â
c) They are created in the image of their maker (you!).Â
Answer: b). Whereas many teams are allergic to conflict, tension, and confrontation, genius teams are at ease with creative discomfort and recognize that task conflicts create better solutions and outcomes. They have little time for overly polite or accommodating behavior but, while the lid comes off often, they know how to put it back on fast. If you answered (c), you may want to have your team read this article: Should you work for a narcissistic leader?Â
a) They have none, which is what makes them so successful.Â
b) They go to great lengths to maintain clear boundaries.Â
c) They think they are best seen at cricket matches.Â
Answer: b). To avoid getting over-absorbed and depleting their energies, genius teams are very clear about boundaries. Because they face endless demands on their time – official representations, speeches, stakeholder relations, networking, and so on – they are deliberate and disciplined about creating a shielded environment with room for open, private, and honest dialogue. Â
a) It doesn’t – they’re so focused on the task at hand that they don’t have time to mess around. Anyway, fun is for the funfair.Â
b) They are constantly laughing and joking with each other and refuse to take any project seriously unless it makes them laugh. Â
c) They use humor as a coping mechanism.Â
Answer: c). What makes genius executive teams resilient in the long run is that they feel they are in this together and accept each other’s eccentricities and shortcomings. A shared sense of humor is vital to this dynamic.Â
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Adjunct Professor at IMD
Merete Wedell-Wedellsborg is a clinical psychologist who specializes in organizational psychology. As an executive advisor, she has more than two decades of experience developing executive teams and leaders. She runs her own business psychology practice with industry-leading clients in Europe and the US in the financial, pharmaceutical, consumer products and defense sectors, as well as family offices. Merete is the author of the book Battle Mind: How to Navigate in Chaos and Perform Under Pressure.
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